Product FAQs
Can I use this barcode scanner for stocktakes and inventory management?
Yes. It can be used to scan compatible 1D barcodes on products and inventory labels, making it easier to track stock, perform stocktakes and manage inventory records more efficiently.
Can this scanner work with most POS systems?
Yes. The scanner functions like a keyboard input device, allowing barcode data to be entered into many POS systems, inventory management platforms and retail software applications. Some may require certain configurations, contact us for more info.
Can I use this scanner in a retail store or storeroom?
Yes. It is well suited to retail environments where products are regularly scanned at checkout, during stocktakes or when receiving inventory.
It is also suitable for scanning compatible 1D barcodes on products, cartons and inventory labels, making it useful for stock management, receiving goods and inventory tracking.
Can I use this scanner for product lookups and price checks?
Yes. Barcode scanning allows products to be identified instantly within compatible POS and inventory systems, making price checks and product lookups quicker for both staff and customers.
Can I simply plug this scanner in and start scanning?
Yes. The scanner is designed for plug-and-play operation, allowing it to be connected via USB and used with compatible systems without requiring ongoing charging or wireless pairing.
Can this scanner be used for high-volume scanning throughout the day?
Yes. The wired design provides continuous power, making it suitable for businesses that require frequent barcode scanning without interruptions for charging.
Can this scanner read inventory and warehouse labels?
Yes. It can be used to scan compatible 1D barcodes commonly found on inventory labels, storage locations, cartons and stock items.
Can I use this scanner with retail management software?
Yes. Because barcode data is transmitted as keyboard input, it can work with many retail, inventory and business management applications that accept barcode entries. Contact us if your software requires specific scanner configuration.
Can a wired barcode scanner provide a reliable connection for daily use?
Yes. A wired USB connection eliminates concerns about battery levels, charging schedules and wireless connectivity, making it a dependable option for everyday business operations.
Can this scanner read both standard barcodes and QR codes?
Yes. The wireless scanner can read both traditional 1D barcodes and 2D QR codes, making it suitable for retail, hospitality, ticketing, stock management and other applications where multiple barcode formats are used.
Can I scan barcodes directly from a phone, tablet or computer screen?
Yes. It can scan both printed barcodes and digital barcodes displayed on screens, which is useful for mobile tickets, digital loyalty cards and electronic inventory systems.
Can I connect the scanner to my iPad or tablet?
Yes. It is well suited to retail environments where products are regularly scanned at checkout, during stocktakes or when receiving inventory.
Yes. The scanner supports Bluetooth connectivity and works with iOS and Android devices, making it a flexible option for mobile POS and tablet-based checkout systems.
Can this scanner work with Square POS?
Yes. The scanner is compatible with Square for iPadOS, Square Stand, and iOS making it a convenient option for businesses using a tablet-based point of sale setup.
Note that its NOT compatible with:Square Terminal, Square Register and Square Android Apps
Can I use this scanner without plugging it into a computer?
Yes. The wireless design allows you to connect via Bluetooth or the included 2.4GHz USB receiver, giving you freedom to scan without being tethered by a cable.
Can I connect the scanner to Windows or Mac computers?
Yes. The scanner is compatible with both Windows and macOS, making it suitable for a wide range of retail, office and inventory applications.
Can I use this scanner all day without frequent charging?
Yes. The rechargeable design is intended for extended daily use and fully charges in under three hours, helping minimise downtime during busy periods.
Can this scanner work with retail, hospitality and service businesses?
Yes. The scanner is suitable for a wide range of industries including retail stores, cafés, hospitality venues, warehouses, libraries and service businesses that rely on fast, accurate barcode scanning.
Would this be compatible with my system?
Compatible Platforms: iOS, iPadOS, macOS, Android, Windows XP and later (USB dongle supplied)
Compatible Apps & Software: Works with most software and browser-based applications/web apps with configurable prefix/suffix if needed. Contact us for a full list of supported software.
Compatible POS Systems & Apps: Square Stand, Square for iOS/iPadOS, Wabi App, SumUp POS Lite, and Shopify POS.
NOT compatible with: Square Terminal, Square Register and Square Android Apps.
*Integration for other POS systems & Apps may be required. Contact us for more information.
Can this cash drawer work with my POS system?
The cash drawer uses a standard RJ12 printer-driven connection and is compatible with most POS systems that open the drawer through a compatible receipt printer using the Epson-style cash drawer interface.
Will the Printer Driven Cash Drawer open automatically after a sale?
Yes. When connected to a compatible receipt printer, the cash drawer can automatically open when your POS software sends the drawer open command, helping speed up transactions and improve workflow.
Is a push-to-open cash drawer better if I don't use a receipt printer?
Yes. A push-to-open cash drawer is an excellent choice for businesses that don't need to set it up with a printer or don't require automatic opening after each sale. It provides a simple, reliable cash management solution without needing any cables or software.
Can I mount the POS-mate cash drawers under my counter?
Yes. The cash drawer is compatible with POS-mate Under Counter Mounting Brackets, allowing you to install it neatly beneath your counter to save valuable workspace and create a cleaner POS setup.
Can the Terminal Base work with my Square Terminal?
Yes. This Terminal Base is specifically designed for the Square Terminal, providing a secure, professional mounting solution that keeps your payment terminal stable while remaining easy to use.
Can I rotate the Terminal Base towards my customers?
Yes. The stand features a smooth swivel base, allowing you to easily turn the Square Terminal towards customers for PIN entry, contactless payments and receipt confirmation, then rotate it back towards the operator for the next transaction.
Can I securely mount the Terminal Base to my counter?
Yes. The stand is designed for permanent countertop installation and includes the required mounting hardware, providing a stable and secure solution for busy retail, hospitality and service businesses.
Can this stand fit my iPad or Android tablet?
The adjustable holder fits a wide range of tablets, including many iPad, Samsung Galaxy Tab and Android models between 148 mm and 183 mm wide. This makes it a versatile solution for POS systems, self-service kiosks and business applications.
Can I rotate the tablet to face customers or staff?
Yes. The stand features a 180° swivel base, allowing you to smoothly rotate the tablet between staff and customers. This makes it ideal for POS transactions, digital signatures, customer check-in and self-service applications, creating a faster and more convenient user experience.
Is this Universal Stand suitable for retail stores, cafés and other businesses?
Yes. It's ideal for retail stores, cafés, restaurants, pharmacies, reception desks, warehouses and other businesses that use a tablet for POS, customer check-in, ordering or inventory management.